IDE not loading for last two hours

General Support
1

Hello!
Is there any problem in the Construct site? I am having problem that IDE is not loading, If there is such problem
kindly inform students.
Thanks

IDE
IDE1600×900 309 KB

2

I apologize for the error. We are working to solve it now

3

The IDE has been restablished. You can now use it as usual.

I apologize for the trouble, Our customer support during the weekend is a little bit slower…

4

Thank you Ricardo for informing.Is it possible that it can be informed to us if any problem in the website occurs in the future?

5

Thanks for your suggestion.

We keep improving our system so that we don’t have errors like this at all. This particular error was unexpected because there was no change in the software. We are investigating why it happened so we can prevent it in the future.

That said, we’ll also see ways we can detect this kind of problems and notify users.

6

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