Really BAD experiences.
I booked a session to connect to the real robot. When I connected to the robot, the web shell was never loading. It spin forever. Of course, it’s not forever because I have only 25 minutes per week!
I apologize for the bad experience. Perhaps the real robot was just having a bad time. Let me investigate and get back to you later in the day.
I also experienced this. It has been fine but for the last hour or so, Gazebo and RViz are running at less than 1fps.