Subscription failed - Problem with my autorenewal

Subscription failed: you already have an active subscription to the product ‘Learner Monthly’. Only one active subscription is permitted. Your subscription is still active but your license has expired because autorenewal failed. Please contact us to resolve this issue.

I don’t understand my auto-renewal failed every month.
What do I do now ? :confused:
I see that another topic you unsubscribe and I need to subscribe after that.
Can you do that ?
Thank you :slight_smile:


It seems that your renewal finally went through and you should be able to access the courses now.

Thank you :slight_smile:

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