Forum Login Error

General Support
#1

I’ve had this happen multiple times now. I can log in to my coursework just fine - currently that is TF101. If I click on the question mark in the lower right, I get the pop-up just fine. When I click the link for “The Construct Forum”, a new tab opens, but instead of the proper forum topic, instead I get a login error.

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If I click on the “The Construct” logo at the top, I go immediately to the forums at the top level. I’m not asked to log in again. If I go back to my course tab and try the steps again, I still get the “Login Error” page. My coursework tab continues to work just fine - I’m definitely not timed out.

It’s not a major nuisance, but clearly that something that shouldn’t be happening. Any suggestions?

Thanks,
/K

#2

Hi Keith,

Thank you for reporting this. I’m able to reproduce this error successfully and will look into it this morning.

#3

Hi Keith,

This issue has been fixed now. If you are not prompted to do so already, please refresh the app page to get the latest update to the app.

Cheers.

#4

Thanks - seems to be working fine now.
/K

1 Like
#5