Can I get my refund back?

General Support
1

I found that on this website https://www.theconstructsim.com/robotigniteacademy_learnros/ros-courses-library/openai-gym-for-robotics-ros/ there is a course called OpenAI gym for robotics ros, So I subscribe monthly yesterday. But after I subscribe to it, I can not found a course related to OpenAI gym. So I want to return and get my money(€39.97) back. Can I get my refund back? Thanks

2

Hi @2017hsy,

Thank you for subscribing. Welcome to the Community!

I apologize for confusion, but the course you mentioned has been deprecated and replaced by a better version - OpenAI ROS - https://www.robotigniteacademy.com/en/course/using-openai-ros/details/.

Please check that course out. If it’s not what you want and would still like a refund, please let us know and we’ll do it immediately.

Thanks again. Looking forward to hearing from you.

1 Like
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Hi, @bayodesegun
Thanks for your immediate reply.
I checked this website https://www.robotigniteacademy.com/en/course/using-openai-ros/details/ and found this is not what I am looking for. The reason why I subscribe is that I want to learn “OpenAI Gym for ROS Based Robots 101” in the website https://www.theconstructsim.com/robotigniteacademy_learnros/ros-courses-library/openai-gym-for-robotics-ros/. So I want to unsubscribe and get my refund as this course is deprecated. Could you please help me with it? Thank you

4

Hi @2017hsy,

Your payment has been refunded. It should appear on your statement in 3-10 days.

Thanks for considering our platform. We hope to see you again!