Billing question

[comm]

I just noticed I was billed twice this spring - invoice # 18955 on March 4, and # 19656 on April 7.

Would be fine with you extending my subscription for two years. Otherwise could one of them be refunded? Whichever is easier on your side.

Thanks,
/K

[bayodesegun]

Hi Keith,

Thank you for contacting us about this, and thank you for your flexibility.

I see that the April 7, 2021 charge was related to a purchase of “Jetbot with Lidar” and not to a subscription to the Courses. Furthermore, this payment was also refunded (upon your request) on the next day, April 8, 2021. Could you please check again and confirm?

BR,