Billing question

I just noticed I was billed twice this spring - invoice # 18955 on March 4, and # 19656 on April 7.

Would be fine with you extending my subscription for two years. Otherwise could one of them be refunded? Whichever is easier on your side.


Hi Keith,

Thank you for contacting us about this, and thank you for your flexibility.

I see that the April 7, 2021 charge was related to a purchase of “Jetbot with Lidar” and not to a subscription to the Courses. Furthermore, this payment was also refunded (upon your request) on the next day, April 8, 2021. Could you please check again and confirm?


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